Who we are
You can contact us about privacy matters at info@amberdesk.io.
What data we collect
- Account data: your email, name, and (if you sign in with Google) the basic profile information Google shares.
- Project data: the estimates, resources, assemblies, and attachments you create in Amberdesk.
- Usage data: pages visited, referrer, approximate location, device type — collected via Google Analytics only if you consent to analytics cookies.
- Technical data: IP address, user agent, and session cookies used for authentication and abuse prevention.
Why we collect it
- To provide the service you signed up for.
- To improve Amberdesk based on how it is used.
- To keep your account and our infrastructure secure.
- To comply with our legal obligations.
Lawful bases (GDPR Article 6)
- Contract performance — for account and project data we need to deliver Amberdesk.
- Legitimate interest — for security logging and abuse prevention.
- Consent — for analytics and any future marketing cookies. You can withdraw consent at any time using the button below.
Sub-processors
We use a small number of trusted providers to operate Amberdesk:
- Google (Google Analytics, Google OAuth sign-in)
- Stripe (payment processing)
- Cloudflare (Turnstile bot protection)
- {{HOSTING_PROVIDER_NAME}} (application hosting)
Your rights
Under GDPR you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request deletion (the “right to be forgotten”);
- request a portable copy of your data;
- withdraw consent at any time;
- lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at info@amberdesk.io.
Managing your consent
You can change which cookie categories you accept at any time:
You can also clear cookies directly in your browser's settings, which will reset your choice the next time you visit.
Contact & updates
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. For any privacy question, contact us at info@amberdesk.io.